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Self-service in customer service, through bots and AI

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The pandemic has dramatically accelerated the digitization of companies, including those that provide services to…

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Contrary to what we were used to at school, learning a language is not done…

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Decades ago, when someone heard about artificial intelligence, they automatically thought of robots invading the…

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We may not pay much attention to personal information on your iPhone. But what if someone…

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To say that the future of the Contact Center passes through artificial intelligence is nothing…

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The Nintendo Switch introduced the concept of hybrid gaming to the world. It’s a single device…

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Tired of being a noob? I feel your pain. As someone who enjoys competition, I can’t stand…

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For some of us, playing video games is one of our favorite pastimes. Although it is…

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your smartphone Have you ever felt ashamed after checking your screen time and finding out…